How does Kameleon compare with competitive products on the market?
Kameleon is a unique interface technology, combining both functionality and design that encompasses the best qualities of a touchscreen control as well as that of the traditional keypad univeral remote control. There are no other competitors that offer this type of solution to the market. This product is truly a revolutionary display technology that offers unparalleled ease of use and superior control for the home entertainment environment.
What's the connection with your relationship with Kenwood?
Similar to RadioShack, our relationship with Kenwood, as their wireless control technology provider, goes back many years. Kenwood is the first OEM to announce their commitment to including Kameleon in their new product offering for 2003.
What happens if my batteries run out, do I lose
all my preset options?
All UEI products, including Kameleon, offer permanent memory retention, which means all the codes, macros and learned functions are stored in the remotes' memory even when batteries run down and are removed or replaced.
Is it waterproof? What happens if it gets wet?
Prior to being released to market, the Kameleon 8 undergoes
many environmental tests to ensure that the product can be used in one of
the toughest environments in the home: the living room. While it is not
waterproof, Kameleon has been tested and passed our standard "Liquid Spill
Test" which calls for the unit to function 100% even after a liquid is spilled
onto the product's surface.
What happens if the screen gets cracked? Are there replacement parts available?
Unlike Liquid Crystal Display (LCD) screens, Kameleon's interface is manufactured from a flexible membrane and will not crack. Other than the batteries there are no serviceable parts in Kameleon.
No LED on remote?
Replace batteries with new alkaline batteries. We do not recommend the use of 'rechargeable' batteries in the remotes.
Volume not working on cable box or VCR?
Some cable boxes and VCR's do not have volume functions at
all. Be sure that your TV is programmed to the remote, and
use the VOLUME PUNCH THRU instructions in your manual or
on the website to duplicate the volume
functions on the cable box or VCR.
Volume not working on a CD, cassette, LD, or DVD player?
Many of these devices do not have their own volume control, but depend on an amplifier or receiver for volume. Use the 'KEY MOVER' instructions in your manual or on the website to transfer the volume control.
Not able to directly access channels using numbers (0-9)?
Some cable converters and TV's require the user to hit an
ENTER button after the number button to "lock in" the channel. Universal
remotes require the same sequence.
CH +/- and PREV CH not working on your RCA TV?
If there are no CH +/- buttons on the front of the TV set, due to RCA design (1983-1987), only the original remote will perform these functions.
Not able to access all of the available channels
on my TV or VCR?
Many TV's or VCR's require you to 'auto program' the channels
if there has been a power failure or other interruption of service. Also,
if you are receiving CABLE without the use of a cable converter, you may
have to switch the TV or VCR to CATV mode in order to pick up the signal
correctly. The instructions for these are in the manual for your TV or VCR.
After finding the correct procedure for your particular device, use the
corresponding keys on the remote to duplicate the procedure from your TV
or VCR manual.
No picture on TV when using a cable converter?
Be sure the TV is on the correct channel (usually 3 or 4)
so it can receive a signal from the cable converter. Remember to ONLY change
channels on the cable box or you will lose the signal.
Distance from remote to equipment?
For the best results, remote must be within 12ft. of your equipment before using the remote.
POWER function not working on VCR, Cassette, CD,
LD, or DVD?
Many of these devices did not have a POWER function on the original remote. To test the code for these, have the player ON, a TAPE or DISC in the player, and test using either the PLAY or STOP function.
POWER function not working on a TUNER or AMPLIFIER?
Some TUNER/AMPS turn ON using one of the INPUT (TUNER, CD, DVD, etc.) buttons with the original remote. If the INPUT button is not on the face of the remote (for the One For All Kameleon 8), contact the Customer Service department at ofasupport@ueic.com for instructions.
My VCR does not operate with the setup code provided?
Some VCR's can be switched from a VCR1 to a VCR2 (or more) mode. This function allows you to use more than one of the same model VCR, (for instance for copying tapes), without accidentally performing a function on both units at the same time. There are separate setup codes for each of the modes on the remote (for instance: RCA VCR 0060/0202 = VCR1/VCR2). Try all of the codes for the brand of VCR you have to find the one that corresponds to your unit and mode.
VCR not recording?
As a safety feature on our remotes, you must press the REC button two times in order to start recording.
Problems with a TV/VCR combo?
All of the TV/VCR combinations perform POWER, CH +/- , and the VCR functions using a VCR setup code. These will be found in your manual or at our website. Some TV/VCR combinations need a separate TV code or special programming to get the VOLUME functions.
'SLEEP' button on remote not working sleep timer on device?
Remote controls with 'SLEEP' function are programmed to first
look for the 'SLEEP' function within the setup code for the device. If there
is none there, then the remote will default to the 'built in' sleep timer.
Some devices that did not originally have a 'SLEEP' function operate everything
else using a setup code that does contain such a function. The remote is
obeying its programming by trying in vain to activate the 'SLEEP' function
from the code. It does not 'know' the device is failing to respond so it
cannot give up and default to the 'built in' sleep timer.